This customer gave us a call when their window well washed out and they noticed water flooding through their basement window, down the wall, and onto the hardwood floor.
Upon inspection of their gutter system, we found most of the gutters completely clogged, in fact, on the day we visited with them the gutters were filled to top with water and it hadn't rained in 7 days. The customer thought their gutters were protected by a large wire mesh screen that was in place when they bought the house. This isn't the first time we've met with a customer who thought that cheap home center gutter guards would keep their gutters flowing. We hear it all the time, often after water gets into the basement or after the damage has been done to the foundation. Unfortunately, we also hear it from people who are considering Master Shield and decide to sacrifice quality to save a little money. No one ever installs cheap gutter guards twice, but it's a shame many people do it once to learn that they don't work.
We started with the cleaning and that was no small task. Pounds and pounds of debris were removed from the gutters and bagged up for disposal. Then the downspouts were removed and cleaned, and finally, the whole system was flushed. We then checked the pitch of the gutters and found several low spots from the original installation. We repitched the gutters properly and finally, installed the Master Shield.
Now this customer's home is safe from water damage due to clogged gutters thanks to Master Shield.